Apple Retail Stories: The most ridiculous cases of life enrichment

The lows Apple will stoop to in order avoid a detractor is absolutely disgusting. One of the worst things about working there is watching the customers who are the biggest cunts of them all, get more than they asked for. So many of us have seen managers take 'Enriching lives' to stupid degrees, I honestly don't think even Steve would be proud. I hope this doesn't inspire marginal wankers to come into store and give the Family Room hell, but fuck it, I've got some horrible stories that should have never happened.

We'll look at some of the most ridiculous cases here, starting with a story from The Preacher Man:

Guy brings his machine in, not sure whether he bought it from us or not, doesn't really make much difference as the slime-ball manager would have done this either way, KICKING off because something is not right with it and demands to my slimey manager that we replace his machine, all spec'ed up. Obviously it's an old model, and we can't do that anyway, so the MANAGER returns the computer at POS, and uses the money to buy the customer a brand new machine on EPP1!!! CTO, APP the lot. But wait it get's better, he then DELIVERS the machine to the fucking guy's house in person. Un-fucking-believable.


Jesus H Christ. Gonna be hard to top that. Definitely breaking P&P there, but it's a manager so it's alright.

iPhone fever news

This is a short post to summarize the latest changes and additions to the blog:

• Customized ads.
• Although I don't really care about revenue or income from this site, we have indeed reached 116,360 visits in less than a year! Even if until now the ads were there just to fill in the gaps after a chat with an old friend of mine I reached the conclusion there's no reason to not serve relevant content.
• As of now I tried to direct AdSense towards all the other mobile and gadgets manufacturers, you might consider after reading my blog (this is what this blog is all about in the end, expanding your horizon!).
• You can help me by either not clicking ADS at all or clicking ADS that are not Apple related. So please don't click iPhone ADS as this will cause even more of them to show up and this is what I and most other visitors would call irrelevant content! (Thanks)
• I don't really need/want you to care or click the ads, but if you do so, please don't click the iPhone ones, it will only encumber the process of getting relevant ads.
  
• Added search cloud and tags
• To make browsing topics more fun and find the related ones easier

Corporate gifts

This is funny, a hater from a French speaking part of Europe (maybe France) sent us these images that sum up Apple's new found generosity.

The first one is a store show plate for customers and it goes something like this :

"Corporate Gifts - do wonders. - Motivate your employees, move your prospects and make your customers loyal. Get in touch with a Specialist to know further on prices for big quantities."

The second one, taken a day later, were big boxes of water flasks... that's OUR christmas gifts.

Sounds like good advice right? Happy employees leads to happy customers and so on.

iOS 4.1: some bugs fixed, some bugs added

      As with almost any software update, Apple has introduced new issues while ironing out a couple of others. As I said before iPhone is far from being the on-board companion you'd like it to be as rSAP (wireless bluetooth connection for your car) simply isn't there. Automotive forums around the web are ablaze with talk that iOS 4.1 has introduced any number of playback problems, with the bulk of complainers citing scratching, crackling or random disconnects when piping audio from their device to their vehicle via the dock connector. Prior firmwares have caused permanent incompatibilities between our iPods and vehicles before but that's not a surprise since the dock connector doesn't respect proper USB standards and not even the 3GS was able to properly handle AVRCP(remote control profile for wireless headsets). 

     I know it's impossible for the software engineers at Cupertino to test antenna designs, battery designs, security holes and apparently everything else for that matter, so probably it's time to completely cut all corners and hire a dev team from China, the closer to Shenzhen, Foxconn where iPhone is made, the better. It really makes no sense to pay developers that couldn't seem to grasp the concept of a mobile OS for almost four years now and even less of how the device is made.

Poll: Who do you hate more?

   When the love fades and the hate starts to set in (I think the average is 3 weeks), if you are on the Family Room team and are anything like me, you may come across this shameful dichotomy. When you are handed a broken iPhone that's maybe just a bit out of warranty, or just battered a bit too hard, you'll ask yourself this question: Who do I hate more?

It probably stems down to, 'who do I want to disappoint more?'. Do you think

"Fuck the customer, he looks like a prick that doesn't know how to look after his phone. Maybe if he treated it with respect it would actually work properly. Also he didn't buy AppleCare, and I did, so fuck him and fuck his broken phone."

or

"Fuck Apple for making this piece of shit hardware that breaks all the time. I never had any of this shit with my old cheap handset. I don't care about how much it costs Apple, and fuck AppleCare. I can't be arsed to wait for him to kick off, I'm just gonna swap it."

So which one are you? Hard choice I know, but that's what the job brings out in you, pretty sad actually.

Vote now! Votes so far: 2051